Terms

Payment and Refund Policy

We strive to provide exceptional salon services to our valued clients. In accordance with the laws of the state of Illinois, we have established the following Payment and Refund Policy:

  • Payment:
    • Payment is due at the time services are rendered.
    • We accept cash, credit cards, and other forms of electronic payment.
  • Refunds:
    • All services rendered are non-refundable once completed.
    • If you are dissatisfied with a service, please notify us during your appointment, and we will make every effort to address your concerns promptly.
  • Service Adjustments:
    • We offer complimentary adjustments within 7 days of the original service. Please contact us within this timeframe to schedule a follow-up appointment.

Privacy Policy

Our Privacy Policy is designed to provide transparency regarding the collection and use of your personal information. In accordance with Illinois laws, we implement the following practices:

  • Client Information:
    • We collect personal information solely for the purpose of providing salon services and maintaining accurate records.
    • Your personal information is kept confidential and is not shared with third parties without your explicit consent.
  • Photography and Videography:
    • We request permission before taking any photographs or videos that include our clients, particularly those featuring the work of our nail technicians.
    • Your consent will be sought through a consent form, and you have the right to decline.
  • Marketing and Promotions:
    • With your explicit consent, we may use photographs or videos for marketing and promotional purposes, such as social media or our website.
  • Security Measures:
    • We take reasonable precautions to protect your personal information from unauthorized access or disclosure.
  • Client Rights:
    • You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.

Health & Safety Policy

  • Masks are now optional. However, for the safety of our clients and staff, we ask that you do not come in if you have been in contact with anyone known to have COVID-19, have a fever over 100 F and/or are experiencing flu like symptoms.

  • Children under the age of 13 cannot be left unattended and must be supervised by an adult.

  • Pets are not allowed during services.
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